Terms of Service

Summary

The terms cover: scope (business customers only, no consumers), the subject matter (IPMA-based project delivery plus optional governed AI features), conclusion of contract, service levels and availability, customer obligations, remuneration and payment via Mollie, term and termination, a limitation-of-liability regime, data protection (including the Data Processing Agreement under Art. 28 GDPR), and the governing law and jurisdiction.

Key payment and end-of-contract rules: on late payment we send a staged sequence of email reminders (payment reminder, dunning notice announcing the restriction date, final notice) before the account is switched to read-only — no earlier than 14 days after the due date; paying reactivates the account automatically. Cancellation takes effect at the end of the paid billing period (month or year) with no additional notice period. After the contract ends, the account stays in read-only mode for 30 days so you can export all data self-service; afterwards all tenant data is permanently deleted (invoices subject to statutory retention of 7–10 years are kept with restricted processing). Yearly plans carry a discount: if a yearly subscription is terminated early with a refund, the discount is reversed retroactively — months already started are charged at the regular monthly price and deducted from the refund; mandatory statutory withdrawal rights remain unaffected.

Authoritative version

Please refer to the binding German terms: Allgemeine Geschaeftsbedingungen (AGB). See also the Data Processing Agreement (AVV) and the privacy notice.